WhatsApp support
Available 24/7, every day.
For an order question, include your order reference and the plan you selected.
Contact
Contact CatchON TV
Contact the CatchON TV team about orders placed through catchontv.us.com, activation, billing, and device setup.
Setup & playback
Share your device model, player name, and the error shown. Tell us whether one channel or the whole lineup is affected.
Start with playback checks →Before you order
Confirm the full plan total, compatible player, and channels you need. Review the order conditions before checkout.
Read the buying checklist →Keep passwords and payment-card details private. An order reference is enough to start an order enquiry.